Return & Refund Policy

Cancellation Policy

1. If you wish to cancel your order, please do so before the order is shipped.

2. Once the order has been shipped, it cannot be cancelled through our website.

Return Policy

1. Returns and exchanges are applicable only to selected products. The return eligibility and applicable conditions are mentioned on the respective product page.

2. For most products, the standard return window is 3 days from the date of delivery.

3. The return policy for a particular product may be changed or updated without prior notice.

4. If return pickup service is not available at your location, you may be required to self-ship the product to our registered office address.

5. Return or exchange charges may apply depending on the product and circumstances.

Return Conditions

To be eligible for a return or exchange:

• The product must be unused and unwashed.

• The product must be returned in its original packaging.

• All original tags and labels must be intact.

• Products without original tags may not be accepted.

• Customized products are not eligible for return or exchange.

• Return or exchange requests must be raised within the applicable return period mentioned on the product page.

• Products returned after the applicable return period will not be accepted.

Important Note

Please carefully check the return eligibility and conditions mentioned on the respective product page before placing your order.

VIHAL IMITATION reserves the right to refuse a return or exchange if the product does not meet the applicable return conditions.